Refund policy
e want you to love what you got from WhatsPoppin Boutique — and if something's not quite right, we'll make it right through an exchange.
Exchanges Only
We currently offer exchanges rather than refunds. If your item doesn't fit right, arrived in the wrong size, or you'd simply prefer a different color or style, we're happy to swap it for you within 30 days of delivery.
Condition Requirements
- Unworn and unwashed
- In original condition with all original tags attached
Defective or Damaged Items
If your item arrives defective or damaged, we'll cover return shipping and take care of it — whether that's a replacement or an exchange for something else. Just reach out with photos of the issue.
How to Start an Exchange
Contact our team with your order number and what you'd like to exchange for, and we'll walk you through the next steps.